Custom Order Inquiries
Custom orders are invoiced through PayPal (or through the website) and generally take 1-2 weeks for completion. *Completion may take 2-3 weeks during the holiday season, custom orders may take a bit more time to process. Custom orders must be placed and approved by 12/10 for expected delivery by 12/25.*
A 50% deposit is required to start custom orders. The deposit is due within 48 hours of issuance. Deposit is non-refundable. Full payment must be made within 3 days, or the custom order will be cancelled. Custom orders will not be started until full payment has been made.
Custom order costs vary, depending on the design, materials and time used to make the product. Each custom order is handmade with love and thus will include a small service fee.
Once your custom order is completed, it will be shipped via USPS. Shipping cost ($4.50) is for standard USPS first class shipping. (Does not include insurance.) Shipping cost for USPS priority mail is $8.00 and includes insurance.